Our Value Statement
We are committed to serving our community in a professional manner
These values, which guide Peermed’s mission, also steer us towards the fulfilment of our vision.
At all times we treat everyone in our diverse community, including patients, their families and our colleagues, with dignity and the utmost respect.
We provide the best compassionate care, treating patients and family members with sensitivity and empathy.
We continuously adhere to the highest standards of medical professionalism, ethics and personal responsibility, worthy of the trust our patients place in us.
We focus on providing the patient with a superior service experience by offering top quality, affordable medical care that is conveniently.
We ensure transparency, accountability, rule-of-law, integrity and effectiveness in all our tasks. We believe that good governance is the key to sustainable success.
We inspire hope and nurture the well-being of our patients holistically, respecting their physical, emotional and spiritual needs.
We value the contribution of all our members of staff and pride ourselves on blending our individual skills in unsurpassed collaboration.
We always deliver the most excellent outcomes and the highest quality service through the dedicated effort of every team member.
We consistently contribute to social development in our areas of operation. We take pride in striving to uplift the well-being within the communities we serve.
We infuse and energise the whole organisation and enhance the lives of those we serve through the creative ideas and unique talents of each of our staff members.
“Peermed’s mission is guided by our values at all times.”
Human resources in health care
Business accounting and finance
Our Social Commitment
- GP consultation with medication
Patient Rights Charter
Receiving timely emergency care at any health care facility that is open regardless of one’s ability to pay;
Treatment and rehabilitation that must be made known to the patient to enable the patient to understand such treatment or rehabilitation and the consequences thereof;
Provision for special needs in the case of newborn infants, children, pregnant women, the aged, disabled people, patients in pain and people living with HIV or Aids;
Palliative care that is affordable and efficient in cases that are incurable or terminal;
A positive disposition displayed by health care workers that demonstrates courtesy, dignity, patience, empathy and tolerance;
Health information that includes the availability of health services and how best to use such services and that shall be in the language understood by the patient.
- To take care of his or her health.
- To care for and protect the environment.
- To respect the rights of their patients, health workers and health care providers.
- To utilise the health care system optimally and to not abuse it.
- To know his or her local health services and what they offer.
- To provide health workers with relevant and accurate information for diagnostic, treatment, rehabilitation or counselling purposes.
- To advise the health providers of their wishes with regards to death.
- To comply with the prescribed treatment and/or rehabilitation and to arrange for the payment.
- To enquire about the related costs of treatment and/or rehabilitation and to arrange for the payment thereof.
- To take care of health records in his or her possession.
Our Commitment to service
Proudly committed to your Health Care
We treat each of our patients with respect and dignity and we ensure their Privacy. Many of our patients have been with us for years, and we value these longstanding relationships.
Our Commitment to Superior Service
Peermed’s commitment to superior service and to world class health care has been recognised by businesses and patients alike. In 2008, we received the Kempton Square Customer Service award, and we continue to receive compliments and appreciation from our satisfied patients!